This notice explains how information is handled on the Solvidence Clinical Research website. It applies to website inquiries, not to participation in a clinical study.
Information you choose to provide
When website inquiries are available, a participant inquiry requests your name, preferred contact method, the corresponding contact details, and permission to follow up. It may also identify a published study you are asking about. Sponsor and general inquiries request the contact and message details shown on the form.
Please do not submit medical records, diagnoses, identification documents, or sensitive health information through this website. We do not offer file uploads or conduct medical screening through these forms.
How inquiry information is used
We use inquiry information to respond to your request and manage the related conversation. Sending an inquiry does not enroll you in a study or establish eligibility. If a study proceeds to screening or participation, its information and consent processes are separate.
Access and service providers
Inquiry records are held in a private staff inbox with access restricted to authorized staff. Staff notification emails link to that inbox and do not reproduce the contents of an inquiry. Providers supporting website hosting and email delivery process information as needed to operate those services.
How long inquiries are kept
Website inquiry records are scheduled for deletion 90 days after staff mark the inquiry closed. Active inquiries remain in the inbox while the conversation is being managed. Routine hosting backups may retain earlier copies until those backups expire.
Demo studies and inquiries
Clearly marked demo studies are fictional. Their inquiry walkthrough uses fixed example contact details and does not accept personal or health information. Sending an example saves a labeled demo record in the private staff inbox; it sends no email and does not request a callback or enroll anyone. Demo records are scheduled for deletion after seven days, regardless of their status.
Technical information and cookies
Website hosting and security services may process technical information such as an IP address, browser details, requested pages, and access times. The website uses essential functionality for administration, security, and form operation. We do not use advertising trackers or behavioral analytics on this website.
Your light or dark appearance choice is saved in this browser’s local storage so it can be used on your next visit. It contains only your display preference. Choose “Use device theme” in the footer to clear a saved choice and follow your device settings.
Study planning tools
Saved studies, comparison selections and the question checklist use this browser’s local storage when you use those tools. They store only study identifiers and selected question identifiers. The planner does not request or collect answers to the questions, and using it does not create an inquiry or register interest in a study. Lists are not automatically synchronized between browsers or devices.
When you open saved studies, the website requests the latest public details for those study identifiers. You can remove individual studies, clear saved studies or selected questions in the planner, or remove this website’s data through your browser settings. A comparison link identifies public studies and can be viewed by anyone you share it with; it does not include your saved list or question selections.
Participant guide tools
The guided finder opens the public directory with your chosen filters in its URL. Glossary searches run in the page. The visit checklist remembers only the identifiers of checked items in this browser; it does not collect visit details or answers. You can reset the checklist or clear this website’s browser data.
Office contact and personal call-reminder files are created in your browser when you request them. The reminder date and time are not sent to Solvidence or saved in this website’s browser storage. Downloading a reminder does not book an appointment or notify the office. Your contacts or calendar service handles files you choose to import under its own settings and privacy practices.
Search and planner preferences
Site search looks through selected public website pages, approved public study information, and research terms. It excludes fictional demo studies unless you choose to include them. Please use general topics and do not enter personal, medical, or confidential information. Search terms are included in the page address and may be retained in browser history and hosting access logs. This website does not create a separate search-history profile.
The study planner remembers only your sort order and status-filter choice in this browser. Reset view restores the default choices. Printing a comparison creates a temporary document from the public study details on the page. Your saved list and question selection are not included. Your browser or operating system handles any PDF or print job you choose to create.
Preparation files
You can download or print a preparation pack containing your selected public studies, saved resource links, fixed questions, visit-checklist selections and the office contact details. You can also export a small plan file containing only study, resource, question and checklist identifiers, then import it in another browser. The plan file does not contain answers, names, contact details or medical records. These files can reveal your research interests, so choose carefully where you keep them and whom you share them with.
Import reads the selected file in your browser; it does not upload the file to Solvidence. The website requests current public information for its study and resource identifiers, which may appear in hosting access logs, then previews the selections before you choose to add them to or replace this browser’s plan. Older plan files without a reading list preserve your current saved resources. Files and selections do not create an inquiry, assess eligibility or register interest. Downloads and printouts contain a snapshot; revisit the public pages for current information. File transfers are manual, and there is no account-based synchronization.
Partnership conversation worksheet
The partnership planner creates a temporary conversation brief from the optional project label, broad research area, planning choices and discussion topics you enter. Use only a nonconfidential outline, without personal information, medical details or proprietary study material. The worksheet is handled on the page in your browser. Its entries are not submitted to Solvidence, placed in the page address, or stored by the website in cookies or browser storage. Leaving or reloading the page clears it.
You can download a text brief or use your browser to print it or save a PDF. Those copies remain wherever you choose to keep them; the website cannot clear them. Reset clears the current worksheet, with an Undo option available until you edit it or leave the page. Using the planner does not create an inquiry, schedule a conversation or confirm site capabilities.
Resource reading list
When you save a resource, this website keeps its public article identifier in this browser’s local storage. The list holds up to 24 resources and is not sent to Solvidence. It does not contain answers, contact details, or medical information. You can remove individual resources or clear the list from the resource library’s Saved resources view. If browser storage is unavailable, a selection lasts only on the current page.
Saved links are checked against the current public library. Resources that are no longer published are removed from the saved list. Printed articles or PDFs remain wherever you choose to keep them. Clearing the browser list does not delete copies you have printed or downloaded.
Suggested reading and browser controls
The study planner can suggest public reading that connects to your selected questions. Editors choose those connections in the content library; this browser compares the fixed question identifiers and explains each suggestion. Your selections are not sent to Solvidence to produce these suggestions. This feature does not assess eligibility or offer medical advice.
Manage this browser’s plan lets you clear selected lists: saved studies, comparison selections, questions, checklist progress and saved reading. Appearance settings remain unchanged. Undo temporarily keeps the cleared values in this page’s memory until you leave the page or clear another list. Undo stops if a cleared list has changed. Clearing lists does not delete downloaded files, printed copies, or selections stored in another browser.
Optional study alerts
When email sign-up is available, you can request updates about upcoming studies, studies recruiting participants, or both. You provide an email address, your preferred update types, optional research-area choices, and permission to receive these messages. We do not request screening answers or medical information. A subscription becomes active only after you follow the private email link and confirm on the website. Opening the link alone does not subscribe you.
We store your email address in encrypted form, your preferences, subscription status, and the dates and version of your consent and email confirmation in private website records. Approved staff control study announcements. Emails contain approved public information about real studies matching your choices; fictional demonstrations do not generate alerts. An alert does not determine eligibility, enroll you in research, or reserve a place.
The website uses xCloud Mail Delivery to send verification, management, and study-alert emails when configured. The delivery provider processes the email address and message to deliver it. We do not add tracking pixels or behavioral tracking to these messages. Website mail-body logging is disabled for these messages, but the delivery provider and hosting service may retain operational records under their own practices.
Every study alert includes private links to manage preferences or unsubscribe. You can pause updates, change your choices, or stop alerts without a website account. Confirmation links expire after 48 hours and management links after seven days; you can request a fresh link. Unsubscribe links remain usable for the subscription that issued them. Treat private links like a password and avoid forwarding them. They may appear in your browser history and hosting access logs.
Unconfirmed requests are scheduled for deletion after 30 days. Active and paused subscriptions remain until you unsubscribe or request removal. Unsubscribing or removing your details clears the saved email address and preferences and stops queued delivery. A keyed address hash and minimal status record remain for up to 90 days to prevent stale delivery, then are scheduled for deletion. An email already handed to the delivery provider cannot be recalled. Delivery queue records contain internal identifiers and delivery status, rather than email addresses or message contents, and are scheduled for deletion after 90 days, including unresolved delivery results. Routine backups may retain earlier copies until their normal expiry.
A short-lived, essential browser cookie protects study-alert forms and carries a one-time result notice; it expires after two hours. Form challenges expire after 30 minutes. Rate limiting uses keyed technical identifiers, not a public subscriber list. You can also ask the office for help accessing or removing your alert information through the Contact page.
Choices and questions
You can choose not to submit an inquiry. To ask us to stop following up, correct your contact details, remove an inquiry, or answer a privacy question, speak with the staff member handling your conversation or call (410) 709-7432. Further contact details are shown on our Contact page.
External links and updates
Other websites linked from these pages have their own privacy practices. We may update this notice to reflect changes to the website or how inquiries are handled. The date below identifies the current version.
Last updated: September 21, 2026.